Frequently Asked Questions

  • PC, laptop, tablet, phone – in fact, any device that has an internet connection can be used to access the V-Prep training platform.

  • You will get 24-hour access to all of our expertly-constructed training videos. That’s over 80 videos, detailing more than 140 procedures, with new videos being added all the time! We are quick to update our videos in accordance with any changes in Airbus SOPs, so you can be sure you’re getting the most up-to-date training information. You can also email us for support on any training issue and one of our training captains will answer. We welcome any requests for new videos to be produced; if we have enough requests for a video then we will produce and upload it!

    All this for only $295 for a year’s subscription – less than the price of two cups of coffee a week!

  • Our videos are updated in accordance with any changes in Airbus SOPs and the latest recommended techniques. By keeping the videos online, we can ensure that our subscribers can only see the latest version of each video, with the most up-to-date training information.

  • To ensure that you see only the latest version of each video, with the most up-to-date training information, the videos are not available for download.

  • All of our A320 procedures are based on the latest Airbus SOPs and FCOMs, in accordance with the official training manuals. Our videos are checked over and approved by our expert training captains, who have over 40,000 hours of flying experience between them.

  • A subscriber can use any number of devices to login, but only one at a time.

  • To reset your password, click ‘Sign In’ / the padlock icon at the top right of the page, then select ‘Lost your password?’ in the bottom left corner of the popup window. Enter your email address associated with your account, then click ‘Reset Password’.

    You will receive an email with a link to reset your password.

  • We only offer subscriptions to our product on a 12-month basis. This is to save money on administration costs – a saving which we then pass on to you!